Warranty Information

Product Warranty

All our products go through rigorous quality tests. You will get the original manufacturer's warranty card with every purchase on our website.

All products sold on our website come with a 1 Year Manufacturer Warranty unless otherwise specified. If you face any problems with your watch post your purchase, you can reach out to us at hello@onlywatches.in, so that we can share the exact location of the Brand Service Centre near you. 

What's Not Covered

Every brand has its warranty policy. However, we have outlined cases below that are excluded generally from the Manufacturer's Warranty.

1. External wear-and-tear from normal daily use.

2. External damage to the product. Any damages resulting from wear to the watch case, crystal/glass, watch bracelet, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch

3. Defects caused by outside force, improper use, or ANY such incidental damages that occur by dropping or banging the timepiece.

4. Any lost/missing stones or gems on the outer portion of the watch or watch face

5. Outside modifications and third-party repair attempts void the warranty

6. Any damage if used under conditions that exceed the watch manufacturer’s water resistance guidelines.